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Incident Management

Responding after a fatigue incident

For any transport business, managing fatigue is crucial. 

How you respond will say a lot about your business and your values and can significantly impact your culture, staff morale, and ultimately, your business’s future.

In this eBook, we explore the topic of responding after a fatigue incident. Beyond having an incident plan in place, there are four things you should do to respond to a fatigue incident:

  1. 1) Look after your people: ensure all involved parties have appropriate medical care, accommodation and repatriation as required.

  2. 2) Look after your business: ensure the load is managed, whether that is journey continuance or a salvage and clean-up operation; consider any reputation risks that can be managed at this point as well.

  3. 3) Review and learn from the event: ask why the event happened, what risk controls didn’t function properly, what additional or alternative risk controls might have worked, what were the human factors?

  4. 4) Look after your people again: once the dust has settled, follow-up to ensure your staff are okay.

To read more about how you and your business can better prepare for a fatigue incident, download the eBook.

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