Skip to main navigation Skip to main content
1800 684 669
  • Make a Claim
  • Accident Assist
1800 684 669
Make a claim
Broker Hub
Call us

Claims Services

Repairs at NTI

We know heavy vehicles and equipment inside out, so you can count on us to handle repairs quickly and safely, keeping your business moving with minimal disruption.

Had an accident?

Call our NTI Accident Assist team 24/7 for immediate support at the scene.
1800 684 669

Coordinated Response: NTI's Repair Management Team

NTI’s Repair Management Team expertly coordinates the entire repair process, from assessment to completion, collaborating with our authorised repair network and claims team to ensure smooth communication and timely progress. 

With extensive trade and industry experience as mechanics, panel beaters, spray painters, fabricators, and fitters, they bring in-depth knowledge to oversee repairs nationwide.

NTI's Authorised Repair Network - The Best in the Business

Established for over 20 years, NTI’s Authorised Repair Network provides customers with access to trusted, specialist repairers across Australia, delivering top-quality work to get vehicles back on the road safely and quickly. 

  • High Standards

    Every repairer meets rigorous criteria, ensuring high-quality work that aligns with NTI’s values and safety expectations. 

  • Lifetime Guarantee

    Repairs authorised through the network come with a lifetime warranty on labour and workmanship.

  • Seamless Process

    Authorised repairers have authority to start work immediately upon the vehicle or equipment arriving in their workshop, reducing delays and keeping repairs on track. 

  • Comprehensive Network

    The network includes Premium, Local, Trailer, and Light Vehicle repairers, ensuring the right expertise for every job. 

Why use NTI's Authorised Repairers?

We meticulously evaluate our authorised repairers to ensure they meet our high standards of quality safety and service.  

Ongoing collaboration, and a continuously evolving set of standards, with the network guarantees they maintain the necessary experience and facilities to deliver exceptional service, providing our customers with reliable, high-quality repairs every time.

Trust

With extensive industry and trade experience, NTI’s in-house repair management team possesses the expertise necessary to deliver exceptional results. Their decades of experience, combined with a strong relationship with our repair network, guarantee a high standard of repairs and superior outcomes for our customers.

Quality Guarantee

All authorised repairs are backed by a lifetime guarantee from NTI on workmanship and materials, ensuring reliability and, most importantly, safety. Our in-house parts team enhances support for repair professionals by offering expedited access to Original Equipment Manufactured (OEM) parts, leveraging our strong relationships to uphold the highest quality and safety standards.

A Repairer for Every Scenario

  • Premium Repairers

    Premium Repairers: NTI’s flagship, specialist repairers are equipped with state-of-the-art facilities and advanced technology to handle the most complex heavy vehicle repairs, from chassis straightening to cab replacements. 

  • Local Repairers

    Local Repairers: Specialists in light repairs, NTI’s local repairers meet strict quality standards and provide reliable service in both metro and regional areas. 

  • Light Vehicle Repairers

    Light Vehicle Repairers: NTI’s light vehicle repairers specialise in repairing utes, vans, and cars, utilising latest OEM repair methods ensuring minimal downtime. 

  • Trailer Repairers

    Trailer Repairers: NTI’s specialised trailer repairers focus on efficient, exceptional repairs for trailers of all shapes and sizes.

Explore our Authorised Repair Network

Search the map below to find a Repairer near you. Please note that repairers listed here are subject to change

Filter by repairer type

Get Back on the Road

Getting vehicles and equipment back to work quickly is essential for our customers’ success. With NTI’s efficient repair process, we minimise downtime, helping businesses protect their income, and maintain strong customer relationships, by getting back to business.

Parts

The NTI Parts Team is a dedicated in-house team that plays a crucial role in ensuring the efficiency and quality of vehicle repairs. By managing the sourcing and procurement of OEM parts where available working with repairers, the team helps minimise downtime and maintain high repair standards for our customers.

  • Backed by NTI’s strong relationships with OEM’s and suppliers.

  • Faster repair times due to streamlined parts sourcing. 

  • Assurance of high-quality and genuine components (subject to availability). 

  • Reduced repair costs through NTI’s purchasing power. 

  • A seamless process with repairers to get vehicles back on the road quickly. 

Do you think you could be an NTI repairer? Fill in the form below.

This website uses cookies in order to offer you the most relevant information. Please accept cookies for optimal performance.

Privacy statement