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Make a claim

Need to make a claim? We are here to help! 

At NTI, we understand the importance of providing efficient, effective claims service to help reduce as many disruptions to you and your business as possible, keeping your down time to a minimum.

Making a claim with NTI is easy. Simply phone us on 1800 684 669 and one of our experienced Claims Consultants will assist you - in most cases we won't even require you to complete a form.

National Transport Insurance Claims

Need to make a claim against your Transport Pack, Fleet Motor or Liability insurance?  

What you may need:

  1. Policy number
  2. Vehicle registration number
  3. Drivers licence
  4. Information on what happened - including supporting documents. E.g. Police reports
  5. Third party details (if applicable)

Ways to claim:

Yellow Cover Claims

Do you need to lodge a claim for Equipment and Machinery or Mobile Plant and Equipment Insurance? 

What you may need:

  1. Policy number
  2. Operators competency certification
  3. Equipment and/or vehicle details 
  4. Driver details (if applicable) 
  5. Information on what happened - including supporting documents. E.g. Police reports

Ways to claim:

Truck Assist Claims

Do you need to make a claim against your Truck Assist Drive Pack policy?

What you may need:

  1. Policy number
  2. Vehicle registration number
  3. Drivers licence
  4. Information on what happened - including supporting documents. E.g. Police reports
  5. Third party details (if applicable)

Ways to claim:

Marine Protect Insurance Claims

Claiming against your Marine Protect cargo, carriers, hull or liability policies? 

What you may need:

  1. Policy number
  2. Proof of transit
  3. Purchase invoice
  4. Vessel registration
  5. Master's/Skipper's licence

Ways to claim:

Shipping and Delivery Insurance Claims

Need to make a claim against your Shipping and Delivery insurance policy?  

What you may need:

  1. Your policy number
  2. Proof of non-delivery or damage
  3. Details of the carrier/courier
  4. Proof of purchase or item value

Ways to claim: 

Need help now?

Call us for help 24/7, 365 days!

Let's talk

1800 684 669