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Welcome to our

Broker Knowledge Hub

Broker-specific resources we've put together across our specialist insurance areas. You can also access the podcast and webinars from your Knowledge Hub.

Trade Disruptions in the Gulf: What You Should Know for Your Cargo Owner Customers

Escalating tensions across the Red Sea, Strait of Hormuz and the wider Gulf region is impacting cargo movements through the region and disrupting the global supply chain.

Inside NTARC: The People Behind Australia’s Leading Heavy Vehicle Safety Report

Meet the experts behind the NTARC Major Incident Investigation Report, whose work turns insurance data into insights that improve heavy vehicle safety across Australia.

Sea Change: Five Years of Marine Claims Trends

Over the past five years, the global supply chain has rarely been out of the headlines. For retailers moving goods across oceans, the period has been defined by disruption, uncertainty and constant change.

Peak Season Unpacked: How Retailers Can Keep Goods Moving When It Matters Most

From Black Friday to Christmas, Australian retailers face their most critical sales window of the year. Here’s how retailers can prepare and protect their customer promise.

How a Man & His Cave Turned a Broken Pinball Machine Into a Stronger Customer Relationship

Shipping everything from bar mats to big-ticket, fragile items like arcade machines, pinball tables and bar fridges, A Man & His Cave knew that every damaged delivery could turn into a serious business risk.

Cool Under Pressure: How Bar Fridges Australia Took the Heat Out of Delivery Drama

Shipping thousands of premium bar fridges every month, Bar Fridges Australia knows that every dented box or scratched surface can quickly snowball into a costly customer issue.

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