Explore the complexities of Australia’s peak retail industry period – from global sourcing through to last-mile delivery. This session will provide insight into the pain points faced by the Australian retail sector during Black Friday and Cyber Monday (BFCM), and Christmas, and how brokers can identify coverage opportunities and risks across each stage of the journey.
In this session, our cargo and logistics experts covered:
Global trade environment – inflation, tariffs, currency changes, and geopolitical tensions continue to affect supply chains.
Peak season trends – Black Friday and Cyber Monday have overtaken Boxing Day as the busiest sales events, with shopping starting earlier.
Inbound logistics – congestion at ports, additional surcharges and warehouse capacity limits are creating challenges for retailers.
Domestic distribution – staffing challenges and increased freight volumes are placing strain on interstate and regional deliveries.
Final mile delivery – growing expectations for quick and free shipping, along with theft and damage risks, are adding pressure for merchants.
“Firstly, competition to capture attention is more fierce than ever. And secondly, getting stock in place on time is absolutely critical. For us, it reinforces the need to help businesses manage their logistics so goods are where they need to be, when they need to be there.” – Nick Aiello, NTI's National Product Manager – Cargo & Carriers.
A reminder to insurance brokers, this webinar is eligible for 1 NIBA CPD point. Stay tuned until the end of the session for details on generating your CPD certification of completion.

