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Recoveries and Settlements Consultant

Location: Melbourne Office

Number of Positions Available: 1

NTI Reference Number: RCV_VIC26

Work Type: Full time

Are you ready to kick-start a career where you can grow, learn and make a real impact on outcomes for customers and the business?

At NTI, we’re looking for people with the drive to build something long term. As a Recoveries and Settlements Consultant, you’ll be supported to grow your expertise and gain hands-on experience, making a real impact on the financial outcomes for both the company and our customers.

Grow your career with us

No prior insurance experience? No problem. This is an entry-level opportunity where your attitude and willingness to learn matter most. From day one, you’ll be set up for success with structured training, hands-on experience and dedicated support as you build your skills and confidence.

What is involved?

Reporting to the Recoveries Team Manager, your role is proactive, rewarding, and intellectually stimulating. You’ll enjoy the challenge of recovering money for our customers and the business, negotiating with external parties, resolving claims, and building technical knowledge across settlements, recoveries, insurance, and litigation.

What we’ll love about you:

  • Curious and investigative | You enjoy asking questions, piecing together information, and understanding the bigger picture

  • Problem solver | You think critically and look for fair, practical solutions to achieve the best outcome

  • Willingness to learn | You’re eager to build knowledge of insurance, settlements, recoveries, and claims processes

  • Confident communicator | You can engage professionally with customers and external parties, explaining decisions clearly

What to expect when you’re a part of the NTI family:

At NTI, we’re committed to providing an environment where our team members feel comfortable to be themselves and valued for their unique perspectives and contributions. We are committed to being a Best Employer of the Best People and as such, we offer:

  • A real and tangible commitment to your development and ongoing study

  • Competitive annual incentive program of up to 15% 

  • Up to 50% discount on a large range of personal insurance products

  • Access to discounts on over 350 retailers across Australia

  • The ability to apply for flexible working arrangements 

Ready to apply? We can’t wait to read your application!

Our application process is tailored to each role based on the unique requirements. You may be required to complete phone, face to face or video interviews, psychometric testing, and pre-employment checks as part of the application process.

Apply for this position, send us your résumé:

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