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Making a claim

Do you need to make a claim against your Shipping & Delivery policy? Our friendly team are on standby waiting to assist. Simply lodge your claim online or you can give us a call, send us a text or an email - the choice is yours. 

Send a text

Text the Shipping & Delivery Claims Team on 0408 189 146

Send an email

Email the Cargo Protect Claims Team at

Give us call

Call 1800 684 669 for help 24/7, 365 days

Lodge online

Fill out our online form below to lodge a claim

Lodge a Claim

  • Proof of transit
  • Photo(s) of damaged goods
  • Invoice or receipt of original purchase
  • Repair quote

    The more files you can upload, the faster we can process your claim.

    Required field