National Specialist Repair Network Launched to Keep Equipment Running and Aussie Businesses Operational

In a move set to streamline repairs and reduce downtime for businesses, a dedicated Mobile Plant and Equipment (MPE) Repairer Network has been launched.

The new national initiative is focused on getting businesses back to work faster following breakdowns or damage to essential machinery. It’s particularly valuable for operators who rely on a single, critical piece of equipment.

NTI’s National Manager, Repairer Networks, Adam Craft, said from excavators and dump trucks to dozers and drilling rigs, mobile plant is the backbone of Australia’s construction, civil, mining, and agricultural industries. 

“These machines are relied upon by contractors, owner-operators, plant hire businesses, quarry operators, and farmers. We know how critical this equipment is to our customers, so we’ve built a network that prioritises speed, quality, and trust,” Mr Craft said.

Over the past 12 months, we have worked alongside industry experts to develop a rigorous, industry-backed accreditation process that sets a national benchmark for repairers in the MPE sector.

“Every repairer in our new MPE Repairer Network has met strict criteria and passed a comprehensive accreditation process. They must have at least a 10-year trading history in the plant and equipment repair industry, demonstrate proven technical capability, and uphold NTI’s customer-first values,” Mr Craft said.

“We’ve handpicked experienced, professional repairers who are not only the best in the business, but who understand the urgency of getting businesses moving again while ongoing training and quality reviews ensure standards are maintained as the network grows. 

“These repairers don’t just fix machines, they help get livelihoods back on track.”

The MPE Repairer Network is designed to support a wide range of customers – from pool builders and landscapers to tree loppers and chippers, fencers, earthmovers, and mining operators. 

RD Williams General Manager, Fred Carlsson, said: “In this industry, time is everything. When a machine goes down, work stops, and so does income. We understand what’s truly at stake for customers. It’s about delivering trusted, high-quality repairs with the speed and professionalism our customers need to keep moving.”

“RD Williams have partnered with NTI for more than 20 years, and we're proud to be among the first accredited in the repairer network.”

To date, repairers have been accredited under the new program across NSW, VIC, QLD, and SA, with more to be added in coming months as we expand the network nationally.