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Risk Engineering

Practical support to improve safety, performance and peace of mind

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If you are interested in speaking with our risk engineers, please contact your broker or NTI representative.

NTI is here to help 

At NTI, we see risk engineering as a way to strengthen performance, not just tick boxes. Our risk engineers are more than safety specialists, they’re industry professionals with hands-on experience and a clear understanding of the real-world pressures our customers face.

They work alongside customers to identify risk, strengthen operations and improve outcomes, offering tailored, actionable advice at no extra cost to NTI policyholders.

Why customers choose risk engineering services

Risk engineering delivers real benefits, not just in terms of safety, but across the whole business. 


Real-world results

Customers who engaged NTI risk engineers have seen:

  • A 73% reduction in off-road days
  • 45% fewer claims and a 12% drop in claims cost
  • 52% of customers experienced zero off-road days*

Customers who work with NTI risk engineers often experience:

  • Improved process efficiency
  • Fewer disruptions and delays
  • Reduced repair and replacement costs
  • Better safety and compliance outcomes
  • Stronger staff retention and engagement
  • Fewer claims and overall lower risk exposure

*Source: Risk Engineering Engagement Outcomes Report prepared by NTI. 

What our risk engineers do

NTI’s risk engineers consult customers of all sizes to operate more safely, efficiently and effectively. It’s a proactive, collaborative engagement that helps businesses reduce risk, avoid costly disruptions and improve long-term performance.

Our risk engineers offer clear, practical advice tailored to the needs of each business, grounded in real operational experience.

How the process works

A typical risk engineering service follows three simple steps:

  • Know the customer

    We start by getting to know the business, its operations, risks, priorities and pressures. This might involve a site visit (preferred where possible), a remote session or a desktop review. There’s no cost to the customer for this step.

  • Analyse the current state

    We review relevant systems, equipment, processes and incident history. The result is a tailored report outlining key findings, areas of concern or opportunity, and recommended next steps, typically delivered within two weeks.

  • Provide advice and assistance 

    We stay in touch after the report, checking on progress and offering additional tools, templates or guidance. Our focus is always on creating value, not adding burden.

What’s involved

Engagements are designed to minimise disruption and usually take under two hours. Our risk engineers work with customers to explore:

  • Operations – Current jobs, workflows and pressure points
  • People and capability – Recruitment, onboarding, training and culture
  • Asset management – Equipment maintenance and telematics
  • Emergency readiness – Incident response, roles and communication
  • Site safety and security – Processes, technologies and fatigue risk
  • Specific risk factors – Geography, cargo type, load complexity and more

When to get a risk engineer involved

Risk engineers are often engaged when:

  • Incidents are becoming more frequent
  • The business has expanded or changed how it operates
  • New cargo types, locations or fleet assets are being introduced
  • A recent incident has raised safety or performance concerns
  • There’s a desire to improve processes, training or compliance

Risk engineering works best when it’s proactive, not just something you turn to after an incident. Some of the most valuable engagements happen during business-as-usual operations.

Early support can help prevent bigger issues down the line and set the business up for long-term success.

How to get started

To engage an NTI risk engineer

We’ll coordinate the next steps and ensure the right consultant is matched to your needs – whether it’s heavy motor, mobile plant, marine or cargo. It’s a seamless, supportive process designed to deliver lasting value.

More Risk Engineering Resources

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