NTI's Claims Solution

Making a claim with NTI is easy. Simply phone us on 1800 684 669 and one of our experienced Claims Consultants will assist you.

At NTI, we understand the importance of providing efficient, effective claims service to help get you and your vehicle back on the road fast, keeping your down time to a minimum.

How to make a claim

Making a claim with NTI is easy.  Simply phone us on 1800 684 669 and one of our experienced Claims Consultants will assist you - in most cases we won't even require you to complete a form.

NTI's Unique Claims Solution

We have developed a unique claims solution, based on our expertise in heavy motor claims management, assessing and parts, which includes:

  • NTI Accident Assist, a 24/7 national service to help all NTI Commercial Motor and NTI Fleet Motor policyholders involved in accidents, right from the accident scene
  • NTI Premium Repairer network to provide quality, timely repairs
  • NTI Repair Promise, we promise you’ll get excellent customer service in the areas that are most important to your business.

NTI’s unique claims solution is backed by our specialist claims team.

Insurance products are provided by National Transport Insurance, a joint venture of the insurers Insurance Australia Limited trading as CGU  Insurance ABN 11 000 016 722 AFSL 227681  and AAI Limited Trading as Vero Insurance ABN 48 005 297 807 AFSL 230859 each holding a 50% share. National Transport Insurance is administered on behalf of the insurers by its manager NTI Limited ABN 84 000 746 109 AFSL 237246.
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