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Location: Brisbane Office, Melbourne Office, Perth Office, Sydney Office

Number of Positions Available: 1

NTI Reference Number: Recoveries_2021

Work Type: Full time

NTI is an award winning, recognised market leader in the specialist insurance industry.

Boasting over 50 years’ experience, and backed by two of Australia’s largest insurers (CGU and Vero), we are committed to being a Best Employer of the Best People and as such, we offer:

  • A real and tangible commitment to your professional development
  • Competitive annual incentive program
  • Generous discounts on a large range of personal insurance products
  • Ability to apply for flexible working arrangements

The Role

This is a fantastic opportunity to utilise and expand your recovery skills and experience. Reporting to the Recoveries Team Leader you will provide expert management of recovery claims and attend to specialised recoveries tasks as efficiently and cost effectively as possible. As part of a small team you will collaborate to deliver the best outcome for all parties.

What you’ll do day to day:

  • Provide expert management of recovery claims within agreed quality standards
  • Hands on management of recovery actions 
  • Contribute to innovative solutions to claims costs management
  • Identify and report on trends
  • Attend to all recovery claim administration

Your approach:

  • inquisitive and curious; when a claim comes across your desk you will be keen to find out as much as you can 
  • take the time to get to know everything about the claim and assess all of the information 
  • ask the right questions and think about all possible strategy options and outcomes before making decisions
  • build strong relationships with third parties and their insurers to resolve matters reasonably and quickly

What we’ll love about you

  • You’re an excellent communicator with sound decision making skills to deliver results under tight timeframes 
  • Analytically minded with strong problem solving skills, you have the ability to manage small projects independently

In addition, you will have:

  • A minimum of two years’ experience managing insurance recoveries claims OR significant experience in managing insurance claims (ideally portfolio aligned)
  • Relevant industry qualifications such as ANZIIF or equivalent (desired)


Please submit your resume and cover letter detailing why you want to join NTI and what you will bring to the role.

Apply for this position, send us your résumé:

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